GWP Webstore Orders Only [US Residents Only]

Cancellations: accepted within 1 hour of placing your order. We are unable to change or add anything to your order.  If you need to cancel after 1 hour of order placement, there is $7.00 charge, however, please note that cancellation is not guaranteed. This includes preorders. We are also unable to cancel an order if your order shipped or is placed in our shipping queue. Please make sure that your order is accurate. Once your order has shipped or is placed in our shipping queue, it cannot be changed or cancelled.

Cosmetics: We do not accept returns on any cosmetic/makeup item due to the nature of the product. All sales on eyeshadow and cosmetics are final once received. We do not refund, return or replace products based on liking. Please buy responsibly.⚠️Allergies Advisement: please read the ingredients list carefully to assure the item you are buying does not contain any ingredients you know you're allergic to. We do not offer refunds on cosmetics and all sales on cosmetic items are final.⚠️

We do not offer refunds on a product because you didn't like it. Please buy responsibly and refrain from purchasing if you're unsure. 

Empty Magnetic Palettes: can be returned new or used within 10 days of your confirmed delivery date. You must return the original product box and packaging to receive your refund. Shipping on your original order is non-refundable. 

Return to Sender: You are responsible for accurately entering your correct mailing address before checkout. You are also responsible for providing safe access to your delivery address for the mail carrier. If you refuse delivery of the shipment, or fail to pick up your package at your local mail depot (when a notice is left by the carrier), the order may not be refunded. If you entered your address incorrectly at checkout, resulting in a "Return To Sender", the order may also incur a $15.00 restocking fee, a 15% transaction fee and a $9.00 shipping fee. This means that you will be responsible for payment of all return shipping fees and /or abandonment fees on top of the $15.00 restocking charge and the 15% transaction fee. These fees are then used to pay our warehouse workers who picked and packed your order, warehouse labor to receive and look over your return to determine if it can be restocked, (please remember that we ship from Colorado and every warehouse laborer is paid a minimum of $15.00 per hour as of 2025) box fee, packing material fees, Shopify's transaction fees and mail carrier label fee.

Shipping Protection: If you took advantage of shipping protection at checkout and need to utilize the service, please contact us to file a claim. Shipping Protection is not refundable. Any order valued at $50 or above that is delivered but not received by recipient will require a police report for replacement. See shipping protection terms of service  for more details. 

Read our return and refund policy here. Read our shipping policy here.7

Upcycling means creating something new from discarded materials by repairing, refurbishing, or repurposing them. This process is done by machine and by hand and therefore there may be various "flaws" in the packaging that cannot be avoided during the making process. We also use upcycled metal to create our magnetic pans. Please be aware of this before purchasing as we do not issue refunds for packaging manufacturing flaws.

Though we can't do this with all of our products, we try and upcycle most of our products. Our foam is corn based and biodegradable over time. Over 40% of our mirrors are refurbished. Once an item has been upcycled, it cannot be recycled because plastics can only be recycled once or twice before they can no longer be of use. Note: When you open the box/palette, there may be a chemical smell from the packaging. This smell is a UV coat that we used to protect the palette as well as the foam and will fade over time.  It is a necessary part of making an uncycled product "look pretty".

Upcycling has no effect on the eyeshadow formula itself. All shades are removable and magnetic and can be stored in most magnetic palettes. Please visit our FAQ section for further information.

Use any of these codes to save 10% on your purchase. 

Note:  some eyeshadow bundles are not eligible for discounts and only one promo code can be applied per order, meaning you cannot combine multiple discount codes on the same order; only one code will be applied