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Please note:  If you did not receive an order confirmation email and a transaction is pending in your account, this is a hold placed by your bank for your attempted order. Since your order(s) didn't process, your money should be released to your account within 3 to 4 business days. We recommend contacting your bank if you experience any further issues. 

Office Email Hours Are: Monday to Friday, 9am to 3pm Pacific Time Zone. Please check your spam or promotions inbox for a response. If you can't wait for an answer, please check out the links below. The answer to your question may already be there. 

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