Seahorse Palette

Cancellations: accepted within 1 hour of placing your order. We are unable to change or add anything to your order.  If you need to cancel after 1 hour of order placement, there is $6.00 charge - this includes preorders. We are unable to cancel an order if your order shipped. Please make sure that your order is accurate. Once the order is placed, we're unable to change it. 

Cosmetics: We do not accept returns on any cosmetic/makeup item due to the nature of the product. All sales on eyeshadow and cosmetics are final once received. ⚠️Allergies Advisement: please read the ingredients list carefully to assure the item you are buying does not contain any ingredients you know you're allergic to. We do not offer refunds on cosmetics and all sales on cosmetic items are final.⚠️

Empty Magnetic Palettes: can be returned new or used within 10 days of your confirmed delivery date. You must return the original product box and packaging to receive your refund. Shipping on your original order is non-refundable. 

Shipping Protection: If you took advantage of shipping protection at checkout and need to utilize the service, please contact us to file a claim. Shipping Protection is not refundable. See shipping protection terms of service  for more details. 

Return to Sender: You are responsible for accurately entering your correct mailing address before checkout. You are also responsible for providing safe access to your delivery address for the mail carrier. If you refuse delivery of the shipment, or fail to pick up your package at your local mail depot (when a notice is left by the carrier), the order may not be refunded. If you entered your address incorrectly at checkout, resulting in a "Return To Sender", the order may also incur a $15.00 restocking fee, a 15% transaction fee and a $9.00 shipping fee. This means that you will be responsible for payment of all return shipping fees and /or abandonment fees on top of the $15.00 restocking charge and the 15% transaction fee. These fees are then used to pay our warehouse workers who picked and packed your order, warehouse labor to receive and look over your return to determine if it can be restocked, (please remember that we ship from Colorado and every warehouse laborer is paid a minimum of $14.50 per hour as of 2024) box fee, packing material fees, Shopify's transaction fees and mail carrier label fee.

Shipping Protection: If you took advantage of shipping protection at checkout and need to utilize the service, please contact us to file a claim. Shipping Protection is not refundable. See shipping protection terms of service  for more details. 

Read our return and refund policy here. Read our shipping policy here.

Upcycling means creating something new from discarded materials by repairing, refurbishing, or repurposing them. This process is done by machine and by hand and therefore there may be slight "flaws" in the packaging that cannot be avoided during the making proess. Please be aware of this before purchasing. 

Though we can't do this with all of our products, we try and upcycle most of our products. Over 40% of our mirrors are refurbished. Once an item has been upcycled, it cannot be recycled because plastics can only be recycled once or twice before they can no longer be of use. Note: When you open the box/palette, there may be a chemical smell from the packaging. This smell is a UV coat that we used to protect the "leather" and is temporary. 

Upcycling has no effect on the eyeshadow formula itself. All shades are removable and magnetic and can be stored in most magnetic palettes. 

Use any of these codes to save 10% on your purchase. 

Note:  some eyeshadow bundles are not eligible for discounts and only one promo code can be applied per order, meaning you cannot combine multiple discount codes on the same order; only one code will be applied