We do everything in our power to keep shipping prices as low as possible and we try our best to ship as fast as possible.
Upon shipment, you will receive an email with your tracking information. If your items ship UPS, USPS or Fed-Ex, you will also receive a notification that your package was delivered. Please be aware that any delays incurred by the courier is at their discretion and not at the discretion of Adept Cosmetics. Items that ship via USPS sometimes take 1 to 2 business days to update in their system and may already be on their way to your doorstep.
Once the assigned courier has confirmed the delivery of your package, we are not responsible for lost or stolen items and cannot issue a refund or replacement.
Note: Sometimes USPS will mark a package as delivered, when they intend to deliver it the next business day.
Unless otherwise specified on the product description page, below is an estimated and realistic time table of when you should receive your purchase;
Standard Shipping : Ships in 24 to 72 hours and arrives in 7 to 10 business days. Some customers report receiving their purchase in as little as 2 or 3 business days.
Expedited Packages :Ships in 24 to 48 hours and should arrive in 2 to 3 business days.
Priority Packages: Ships in 24 to 48 hours and should arrive in 1 to 2 business days.
If you have any other issues with your delivery, please contact customer service with your name and order number and we will respond within 24 to 48 hours.
For International Customers, please visit our International Shipping page.