We do everything in our power to keep shipping prices as low as possible and we try our best to ship as fast as possible.
Adept Cosmetics offers free standard shipping on all US ground orders over $45. For orders under $45, there is a flat fee of $5.99 per order.
Upon shipment, you will receive an email with your tracking information and a link which will allow you to track your shipment. If your items ship UPS, USPS or Fed-Ex, you will also receive a notification that your package was delivered. Please be aware that any delays incurred by the courier is at their discretion and not at the discretion of Adept Cosmetics. Items that ship via USPS sometimes take 1 to 2 business days to update in their system and may already be on their way to your doorstep.
When checking out, please be sure to enter your shipping address accurately BEFORE submitting your order as this information will print exactly as entered on your shipping label. Once the assigned courier has confirmed delivery of your order, we are not responsible for lost or stolen packages and cannot issue a refund. If there was a mistake on your address upon checkout, we cannot issue a refund. If you have any other issues with your delivery, please contact customer service with your name and order number and we will respond within 24 to 48 hours.
Note: Sometimes USPS will mark a package as delivered, when they intend to deliver it the next business day.
Unless otherwise specified on the product description page, below is an estimated and realistic time table of when you should receive your purchase.
For International Customers, please visit our International Shipping page.