Thank you for waiting for on your order. Under normal conditions, your order arrives quickly. This is because we draw inventory from partner shipping facilities that spread our inventory through out the country. These facilities are now operating with limited staff. By limited, we mean, about 1 to 3 person(s) in each facility in an effort to practice social distancing.
Below is the latest news.
In general, there will be a delay of approximately 6 to 7 business days to process your order. That means that you may need to add an additional 6 business days to your estimated shipping time table. As a company, we do everything we can, to get your order to you earlier than expected. Despite this, we want to make you aware of all of possible scenarios.
International Shipping: If you are looking to purchase our empty palettes only, please be aware that at this time, the best and most cost effective way to buy them is via this link. This will re-route you to our Amazon.us store. Amazon will ship all of our empty palettes to most countries for under $20.00.
We cannot offer our economic shipping plan to Australia, Japan, New Zealand, Singapore, India, UAE, and many other countries at this time due to COVID. We've also temporarily suspended USPS International shipping, however, we are still utilizing UPS. ⚠️Please note that International Mail is taking more than 30 or 40 business days to arrive ⚠️This is due to delays in the mail service at this time. Below is are links to the UPS International Mail Service News Room and Canada Post. Please log onto your countries postal service to read the latest news on how COVID-19 is impacting mail delivery in your area.
We've temporarily suspended shipments to the following locations that currently do not accept International packages:
Algeria, Belize, Dominica, Dominican Republic, Ecuador, Fiji, Honduras, India, Iran, Korea, Republic of, Kuwait, Laos, Lebanon, Lesotho, Liberia, Libya, Morocco, Myanmar , Peru, and Thailand.
Stay Safe Everyone!