Thank you for waiting for your order. 

Please be sure of your order before checking out. Once your order is placed, it cannot be changed or canceled.

Plain Jane pre-orders: We are currently shipping out orders with the promised shipping date of late February and early March. Even though we are on time with these preorders, we estimate that shipping orders for this time period will take about a month and a half. As always, if we can send it to you sooner, we will! If you ordered other items with your preorder, they may all ship at the same time. 

COVID-19 is also impacting our normal shipping times. Summary: Expect some logistic delays & limited International shipping options at check out due to Covid-19. USPS and UPS are experiencing global volume increases and delys due to COVID-19. As a result, domestic shipping may take more than 3 weeks to arrive. International shipments may take more than 20 weeks to arrive. International shipments include USPS Priority Mail International. Our sincere apologies for any inconvenience. 
Please note:  First Class Package International offers no confirmed time frame for delivery. Tracking is available to your designated country only and delivery to your address can take over 20 weeks to arrive - sometimes longer. We do not take responsibility for lost packages or stolen packages.
 
Your order will show as pending until it ships. Once shipped, you will receive an email confirmation with the tracking number. 

  

Domestic Shipping 

In general, there will be a delay of approximately 2 to 25 business days (M-F) to process your order.  That means that you may need to add this additional time  to your estimated shipping time table. As a company, we do everything we can, to get your order to you earlier than expected.  Despite this, we want to make you aware of all of possible scenarios.  

International Shipping:  If you are looking to purchase our empty palettes only, please be aware that at this time, the best and most cost effective way to buy them is via this link.  This will reroute you to our Amazon.us store. Amazon will ship all of our empty palettes to most countries for under $20.00.

In general, there will be a delay of approximately 2 to 25 business days (M-F) to process your order. We cannot offer our economic shipping plan to New Zealand, Singapore, India, UAE, and many other countries at this time due to COVID.  We've also temporarily suspended some USPS International shipping options, however, we are still utilizing UPS. ⚠️Please note that International Mail is taking more than 90 business days (M-F) to arrive. This includes First Class Package International, Priority Mail International, etc.  ⚠️This is due to delays in the mail service at this time.  Below is are links to the UPS International Mail Service News Room and Canada Post. Please log onto your countries postal service to read the latest news on how COVID-19 is impacting mail delivery in your area.  

https://www.ups.com/us/en/about/news/important-updates.page

https://www.usps.com/international/

https://about.usps.com/newsroom/service-alerts/international/welcome.htm

https://www.canadapost.ca/cpc/en/our-company/news-and-media/service-alerts.page

We've temporarily suspended shipments to the following locations that currently do not accept International packages: 

Algeria, Belize, Dominica, Dominican Republic, Ecuador, Fiji, Honduras, India, Iran, Korea, Republic of, Kuwait, Laos, Lebanon, Lesotho, Liberia, Libya,  Morocco, Myanmar , Peru, and Thailand. If you do not see your country at checkout then we've suspended shipping there until further notice. 

Stay Safe Everyone!