Ninhydrin

Fedex & DHL International Shipping = Delivered duties unpaid within 8 to 20 business days. (Carrier surcharges to handle local custom and duties are the customer's responsibility.) Time frame for delivery is an estimate time and may vary due to COVID variants and other local factors (ex. local mail strikes). Only available for some countries. *Time frame does not include custom delays which can sometimes take up to 90 days.* Shipping will be calculated at checkout and will not include duties or taxes for international shipments. International shipments are subject to the import laws of their respective country’s customs department. Returned shipments due to non-payment of International fees (duties, taxes, VAT) will incur additional shipping charges as well as a $15.00 restock fee. This will be charged to your form of payment made at checkout. Read our full policy here. 

Domestic Shipping:  If your order is shipping to an address within the USA and totals $200.00 or more, a signature may be required for delivery. Any order shipping to DE or OR, will also require a signature for delivery. If you don't have anyone available to sign, please send us an email within 24 hours of placing your order and we will change it to normal delivery. Any orders returned due to the unavailability to sign will incur a $15.00 restocking fee. Over 95% of orders are shipped Priority Mail via USPS or ground shipping by UPS. 

International and Domestic: Return to sender due to inaccurate address entry at checkout, recipient unavailable to sign, or non-payment of local custom/duties will incur a $15.00 restocking fee. 

Cancellations: excepted within 24 hours of placing your order. We are unable to change or add anything to your order.  If you need to cancel after 24 hours, there is $6.00 charge. This includes preorders. We are unable to cancel an order if your order shipped. Please make sure that your order is accurate. Once the order is placed, we're unable to change it. 

Cosmetics: We do not accept returns on any cosmetic/makeup item due to the nature of the product. All sales on eyeshadow and cosmetics are final once received. We do not refund, return or replace products based on liking. Please buy responsibly.⚠️Allergies Advisement: please read the ingredients list carefully to assure the item you are buying does not contain any ingredients you know you're allergic to. We do not offer refunds on cosmetics and all sales on cosmetic items are final.⚠️

Empty Magnetic Palettes: can be returned new or used within 10 days of your confirmed delivery date. You must return the original product box and packaging to receive your refund. Shipping on your original order is non-refundable. 

Shipping Protection: If you took advantage of shipping protection at checkout and need to utilize the service, please contact us to file a claim. Shipping Protection is not refundable. See shipping protection terms of service  for more details. 

Read our return and refund policy here.

Upcycling means creating something new from discarded materials by repairing, refurbishing, or repurposing them. This process is done by machine and by hand and therefore there may be slight "flaws" in the packaging that cannot be avoided during the making process. Please be aware of this before purchasing. 

Though we can't do this with all of our products, we try and upcycle most of our products. Our foam is corn based and biodegradable over time. Over 40% of our mirrors are refurbished. Once an item has been upcycled, it cannot be recycled because plastics can only be recycled once or twice before they can no longer be of use. Note: When you open the box/palette, there may be a chemical smell from the packaging. This smell is a UV coat that we used to protect the palette as well as the foam and will fade over time.  It is a necessary part of making an uncycled product "look pretty".

Upcycling has no effect on the eyeshadow formula itself. All shades are removable and magnetic and can be stored in most magnetic palettes. Please visit our FAQ section for further information.

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*Excludes Build Your Own Bundle and Gift Cards

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